![]() This will also cause intermittent long shutdowns followed by a BSOD. The Bluetooth node in the Device Manager will be missing or will show up intermittently, but you wont be able to access any sub-nodes or device properties. HP did not extract the Bluetooth drivers properly from their install package and, as a result, they were never picked up by the Uni PC build sequence, and the laptops have been installing an older driver from a different OEM. Desktop Services recommends the manual installation of this driver and have raised the problem with HP. It currently only works when manually installed. If this driver is installed through the PC build sequence, some of its required components don’t get installed and it doesn't function correctly. Desktop Services are investigating the issue and have raised the problem with HP. The devices affected show an exclamation mark in the Device Manager (shown below), denoting a problem.ĭuring the scan for hardware and matching drivers in the University's PC build sequence, the Intel HD Audio devices are not being detected.
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December 2022
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